Oracle Apps DBA: Keeping E-Business Suite Alive · Module 9 · Users, responsibilities and access
Lab briefing · Diagnose four access complaints
Lesson 101 of 184 · 3 min
Four users, four different causes, ONE OF WHICH IS THAT THE USER IS RIGHT AND THE SYSTEM IS WRONG. Every complaint in this lab arrives in the same words — "I cannot access this" — and the point is that identical words describe four unrelated situations. WORK EACH ONE WITH LESSON 2'S SEQUENCE, IN ORDER, AND RECORD WHICH CHECK SETTLED IT. That record is the deliverable: it tells you which checks are earning their place and in what order they should be run on this estate. THE FIRST DISCIPLINE IS TO ESTABLISH WHAT THEY ACTUALLY SEE BEFORE INVESTIGATING ANYTHING. Does the screen open and show nothing, or does the screen not open at all? Lesson 3's routing question, and it decides whether you are looking at menus or at operating units — two completely different investigations, and starting in the wrong one costs half an hour. THE SECOND IS TO…
The full lesson is part of the course
The video, the complete written lesson and the module quiz are included in Oracle Apps DBA: Keeping E-Business Suite Alive, with a certificate on completion and a fourteen-day refund window.
In this module: Module 9 · Users, responsibilities and access
- 1Users, responsibilities and menus
- 2Why a user cannot see a function
- 3Operating units and access
- 4End-dating rather than deleting
- 5The requests you should refuse
- 6Password policy, and what it is worth
- 7Single sign-on, briefly
- 8What breaks: three access failures
- 9Lab briefing · Diagnose four access complaints