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An integration reports success but the target system never receives the data

The integration instance completes without error and nothing arrives at the other end.

Most likely causes

  • The target accepted the message and rejected it later. An asynchronous endpoint acknowledges receipt, not processing, so success here means delivered rather than accepted.
  • A mapping produced an empty payload. Sending nothing successfully is still success.
  • A filter or condition skipped every record. A routing rule that matches nothing completes cleanly.
  • It went to the wrong environment. Connection endpoints are per environment and are the easiest thing to carry over from a test.

What to check

  • The actual request payload sent, not the mapping preview — an empty element is visible there and nowhere else.
  • Whether the target has its own error queue or rejection log, and what is in it.
  • The endpoint URL the connection resolved to at runtime.
  • Whether the instance count matches the number of source records you expected.

If none of the above explains it, raise a ticket and include what you checked. Reading this article cost you no hours.

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