The same item is orderable in one inventory organization and rejected in another.
Most likely causes
- The item is not assigned to that organization. Definition is master-level; availability is per organization.
- Organization-level attributes differ. Customer-orderable, internal-orderable and transactable are set per organization and override what the master suggests.
- The item's lifecycle phase or status disables ordering there. A status can permit stocking while disallowing ordering.
- No valid item-organization sourcing rule exists. Without a source, the line cannot be fulfilled and is refused at entry.
What to check
- Whether the item appears in the organization at all, before checking any attribute.
- The orderable flags at organization level, compared against the organization where it works.
- The item status and what that status permits.
- Whether a sourcing rule and assignment set cover that organization.
If none of the above explains it, raise a ticket and include what you checked. Reading this article cost you no hours.
