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Administering Cloud EPM: The Platform Beneath the Business Processes · Module 10 · Clients and Tools

What breaks

Lesson 119 of 201 · 2 min

Eight cases, and every one of them arrives as "the system is broken." One. "Smart View will not install." Office was open — or the user lacks local administrator rights. Two. "Private connection fails." Wrong application context for that business process. Three. "Smart View stopped working after the SSO change." Module 8. Test clients before enabling. Four. "Nothing happens when I click." Pop-ups blocked by corporate policy. Five. "The client is three versions behind and unsupported." No client update routine. Module 13. Six. "Two tabs open and the data is wrong." Multiple sessions. Working as documented, confusing as experienced. Seven. "Extension is not there." Installed before the base client — or the wrong Smart View variant for that extension. Eight. "The vanity URL went live and every connection broke." Module 4's warning, ignored. NOT ONE OF THESE IS A FAULT IN THE PLATFORM. Six are a desktop, a browser or…

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In this module: Module 10 · Clients and Tools

  1. 1The client landscape
  2. 2Clients by business process
  3. 3Smart View and its variants
  4. 4Prerequisites and version support
  5. 5Downloading and installing
  6. 6Connection types and URL syntax
  7. 7Financial Reporting Web Studio and Calculation Manager
  8. 8Browser configuration and support
  9. 9What breaks
  10. 10Lab: inventory, connect, and plan the deployment