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Implementing Cloud Financials: From Empty Pod to Go-Live · Module 9 · Receivables

Creating customers

Lesson 92 of 153 · 11 min

Create a customer with a bill-to site. Add a separate ship-to site in a different jurisdiction. Set payment terms at account level, override them at site level, and show the precedence. Attach the tax profile and the exemption you configured in the tax module. Then demonstrate the spreadsheet upload for bulk customer creation, including a deliberately failing row so you can read the validation message. The ship-to in a different jurisdiction is not busywork. It makes the place-of-supply rule visible: enter a transaction against it later and the tax genuinely differs. A single-jurisdiction customer teaches you nothing about the rule you configured. And bulk upload is the only realistic path for a real customer master, so it is shown properly rather than mentioned in passing.

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In this module: Module 9 · Receivables

  1. 1The order-to-cash picture
  2. 2System options
  3. 3Transaction types and sources
  4. 4AutoAccountingFree preview
  5. 5The customer model
  6. 6Creating customers
  7. 7Receipt classes, methods and remittance
  8. 8Receivables activities and adjustments
  9. 9End to end: invoice to cash
  10. 10What breaks
  11. 11Lab: full order-to-cash