Oracle Apps DBA: Keeping E-Business Suite Alive · Module 17 · When it is not the database
Why the database is always blamed first
Lesson 171 of 184 · 3 min
It is THE COMPONENT EVERYONE HAS HEARD OF. Understanding that makes the conversation EASIER RATHER THAN MORE ANNOYING. "It must be the database" arrives with every performance complaint, and being irritated by it is the least useful available response. THE REASON IS NOT IGNORANCE, IT IS VOCABULARY. A user knows the system is slow and needs a word for where the problem might be. The database is the only component in the stack most people can name — nobody says "it must be the managed server" or "it must be the storage latency", because those are not words they have. SO "IT MUST BE THE DATABASE" USUALLY MEANS "SOMETHING IS WRONG AND I CANNOT TELL YOU WHAT", which is a reasonable thing for somebody to say and contains no claim you need to argue with. AND TREATING IT AS AN ACCUSATION IS WHAT MAKES THESE CONVERSATIONS GO BADLY. Defending the…
The full lesson is part of the course
The video, the complete written lesson and the module quiz are included in Oracle Apps DBA: Keeping E-Business Suite Alive, with a certificate on completion and a fourteen-day refund window.
