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Administering Cloud EPM: The Platform Beneath the Business Processes · Module 17 · The EPM Center of Excellence

The capability inventory

Lesson 189 of 201 · 2 min

Twelve capabilities. This is the whole course, said differently. Understand the estate and its licensing. Design and maintain identity and infrastructure structure. Deploy and migrate business processes. Design and operate an access model. Configure and maintain security posture. Deploy and support clients. Build and maintain automation. Recover from failure, demonstrably. Run the operating calendar. Monitor and produce evidence. Enable and support users. And evaluate and govern new capability. MOST ORGANIZATIONS HAVE SOME OF THESE AND DO NOT KNOW WHICH. Assessing an existing organization against this list is a genuinely valuable consulting engagement — and it takes about a day. The gaps most commonly present: recovery testing, access review, monitoring routine, and automation governance. All four are invisible until they matter. THE CAPABILITY THAT IS ALWAYS PRESENT: FIREFIGHTING. That is the symptom of the others being absent. The artifact: a capability assessment. Capability, current state, owner, gap, priority. Hand it to

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In this module: Module 17 · The EPM Center of Excellence

  1. 1Why the last module and not the first
  2. 2What a Center of Excellence is
  3. 3The capability inventory
  4. 4Staffing and roles
  5. 5Standards and governance
  6. 6The operating model
  7. 7Making the case
  8. 8What breaks
  9. 9Lab: assess the capability and write the one-page proposal