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Administering Cloud EPM: The Platform Beneath the Business Processes · Module 17 · The EPM Center of Excellence

What a Center of Excellence is

Lesson 188 of 201 · 1 min

A unified, standing effort to ensure adoption and good practice — driving transformation in the business processes related to performance management, and in how the technology is used. What the team does. Ensures adoption, so the organization gets the value it paid for. Serves as the steering committee for standards and good practice. And leads change management, and drives transformation. Standing, not project. That is the distinguishing feature. A project team disbands. A CoE persists — which is what makes it capable of the annual and quarterly work in Module 13's calendar. Nobody does an annual recovery test on a project. IT APPLIES AFTER IMPLEMENTATION TOO — ARGUABLY MORE. Organizations that have already gone live benefit as much or more, because the project team has gone and the capability went with them. WHAT IT IS NOT: A GOVERNANCE BOARD THAT MEETS QUARTERLY AND APPROVES THINGS. That is a steering committee.

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In this module: Module 17 · The EPM Center of Excellence

  1. 1Why the last module and not the first
  2. 2What a Center of Excellence is
  3. 3The capability inventory
  4. 4Staffing and roles
  5. 5Standards and governance
  6. 6The operating model
  7. 7Making the case
  8. 8What breaks
  9. 9Lab: assess the capability and write the one-page proposal